Last Updated: June 2026

Welcome to Papery Lane ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use and protect your information when you visit www.paperylane.com ("the Website").

By using this Website, you agree to this Privacy Policy.

 

Data Controller

Papery Lane is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us via our contact form.

 

Information We Collect

Information You Provide

When you use our Website, we may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Information submitted through contact forms or enquiries

• Order information

• Personalisation details submitted for editable templates or products

 

We may collect your information when you:

• Submit a contact form

• Place an order

• Contact us directly

• Subscribe to updates or newsletters (if applicable)

 

This information may be used to:

• Process orders

• Deliver digital products

• Respond to enquiries

• Improve customer experience

• Improve Website functionality

We do not sell or rent your personal data.

 

Automatically Collected Information

When you visit the Website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on pages

• Referring website information

This information helps us analyse Website performance and improve user experience.

 

Cookies

We use cookies and similar technologies to improve your experience.

Cookies may be used to:

• Improve Website functionality

• Understand visitor behaviour

• Analyse Website traffic

• Remember preferences

• Deliver relevant content and advertisements

You can disable cookies through your browser settings at any time.

 

Analytics

We may use analytics services such as Google Analytics to understand how visitors use our Website.

Analytics services may collect:

• Pages visited

• Time spent on pages

• Device and browser information

• Approximate geographic location

For more information about Google's privacy practices:

https://policies.google.com/privacy

 

Advertising

We may use third-party advertising services, including Google AdSense and similar advertising providers.

These services may use cookies and similar technologies to display relevant advertisements.

Third-party providers may collect:

• Device information

• Browser information

• Browsing behaviour

We do not control how third-party services collect or use this data.

 

Digital Products & Template Delivery

Papery Lane sells editable digital wedding stationery templates.

When purchasing digital products:

• Information provided may be used to process your order

• Digital files may be delivered automatically or manually

• We may retain order records for customer support and legal purposes

Digital products are provided for personal use only unless otherwise stated.

 

How We Use Your Information

We may use your information to:

• Process and fulfil orders

• Deliver digital products

• Respond to enquiries

• Improve Website functionality

• Analyse Website usage

• Provide customer support

• Develop new products and services

• Deliver relevant advertising

We do not sell your personal data.

 

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Consent

• Legitimate interests

• Contractual necessity

• Legal obligations where applicable

 

International Data Transfers

Some services we use, including analytics, payment processors and advertising providers, may transfer data outside the UK or European Economic Area.

Where this occurs, appropriate safeguards are used in accordance with applicable data protection laws.

 

Data Retention

We retain personal data only for as long as necessary to:

• Process orders

• Provide customer support

• Meet legal, tax and accounting obligations

• Resolve disputes

We do not retain personal data longer than necessary.

 

Data Security

We take reasonable technical and organisational measures to help protect your information.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

Your Data Protection Rights

If you are located in the UK or EU, you may have rights under GDPR, including the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request transfer of your data

To exercise your rights, please contact us.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

 

Third-Party Links

Our Website may contain links to third-party websites, including Canva and other external services.

We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies separately.

 

Children's Information

Papery Lane does not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will take steps to remove it.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

 

Contact

If you have any questions about this Privacy Policy, please contact us via the contact form on www.paperylane.com.